Even when guests come in, they don’t even look at me… Article 5 Olive Young ‘Trade Secrets’
0
(0)
Olive Young Sangam MBC branch in Mapo-gu, Seoul on the 20th of last month. When I opened the store door, the employee who was stocking up greeted me, but my eyes were still on the product display. During the 15 minutes I spent applying hand cream and comparing several products in the shampoo section, no one came up to me and spoke to me. After shopping, I had only two questions at the checkout counter. “Do you save money?
This strange thing that ‘doesn’t talk to me’ (
The principle of harp response is not to approach the customer until they call. This intentional indifference strategy attracted not only teenagers but also middle-aged men in their 40s to Olive Young.
