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Why is it difficult to connect to an agent?

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image text translation

NOL Customer Center
NOL
hello. NOL Kim, who is with you at the start of your journey
This is Jeong-eun.
Sir, how can I help you?
9:71 AM
Please cancel
9:71 AM
NOL Customer Center
NOL
I’m sorry, customer.
Due to the current high volume of inquiries, consultations are delayed for more than 30 minutes.
there is.
10:03 AM
NOL Customer Center
NOL
Customer, I haven’t said anything for a long time, so after a while, after 5 minutes
The consultation is scheduled to end automatically.
Please send us a message before the consultation ends.
continues.
10.08 AM
NOL Customer Center
NOL
There is no end to customer consultation.
Satisfactory consultation mix?
If you have any further inquiries, please contact us at any time.
NOL Thank you for using Kakao Rock chat service.
Yes!
10.13 am
I heard there was a delay so I waited.
The consultation ended without saying anything.
Gyuguk.

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race
6 hours ago
That’s a trend
Significantly reduce the number of people at the customer center to prevent people from getting complex.
Wow. Even if you call, they put you on hold for an hour and the call volume is high right now.
Forced to hang up the phone
85
Daggle
Naver Mumbership
6 hours ago
@Raysil
Do I have to keep trying until the end of the month?
Daggle

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Sucheong 4th Scenic View
4 hours ago
The most awkward intrusion defense method
“First meeting is number 1 ~~~ rice field is number 2
(Static 5 seconds)
To connect with a counselor, please dial 0.”
I wonder if they are crazy people
4 11
Daggle
baby’s rice bowl
3 hours ago
@Sucheong Sugyeong
Gyugugugugugugugugugugugugugukuukukukukuk
Big
Daggle

In the past, I waited for 40 minutes without hanging up to connect to an agent on a budget phone, but in the end, the call was automatically disconnected due to high call volume.

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