image text translation
Case leader today, incident 2 memo]
XCC
From ‘group no-shows’ to number blocking –
0 raw fish restaurant
A customer came to a raw fish restaurant and made a ‘group reservation’
80 people
Reservation-
Case leader today, incident 2 memo]image text translation
) raw fish restaurant
XCC
From ‘group no-shows’ to number blocking.
‘Elementary School Alumni Association’ reserved for 80 people
80 people
Reservation-
Case leader today; Incident 2 Memo]image text translation
X6C
From ‘group no-shows’ to number blocking –
1
Day
day of the week
hour
Seonghap contact information)
‘1/23 (Bam & Tea Evil)
infants who are saints)
Order details (sashimi_meal)
Cow’>
city
4XT24
0O
81-90
crane
my
o 3{ `
departure_
jin
utmo
Screen provided by informant
Informant: “I made one more phone call on the day the customer visited.”
Egyo 6
Case leader today; Incident 2 Memo]image text translation
XCC
From ‘group no-shows’ to number blocking.
Damaged raw fish restaurant
“Hello, is it okay to talk to you right now?”
Case leader today; Incident 2 Memo]image text translation
XtC
From ‘group no-shows’ to number blocking:
customer
“Yes! Yes! Yes! Yes:”
Case leader today, incident 2 memo]image text translation
XtC
From ‘group no-shows’ to number blocking
Damaged raw fish restaurant
III
Because of reservations made on Saturday.
“I’ve been hearing from you.”
‘
Case Chief Today, Case 2 [Bo]image text translation
X6C
From ‘group no-shows’ to number blocking:
Damaged raw fish restaurant
U
‘Are there any changes?”
‘
Case Chief Today, Case 2 [Bo]image text translation
X6C
From ‘group no-shows’ to number blocking
customer
IL
“Absolutely not.
‘
Case leader today, incident 2 memo]image text translation
N6C
From group no-shows to number blocking:
Damaged raw fish restaurant
“How many people do you have?”
‘
Case leader today, incident 2 memo]image text translation
XtC
From ‘group no-shows’ to number blocking
customer
Wl
“About 90 people.
‘
Case leader today; Incident 2 Memo]image text translation
XCC
From ‘group no-shows’ to number blocking
Damaged raw fish restaurant
“There are about 90 people.
Case leader today; Incident 2 Memo]image text translation
X6C
From ‘group no-shows’ to number blocking.
Damaged raw fish restaurant
I’
‘And the day before we placed the order,
I absolutely have to come in.
Case leader today, incident 2 memo]image text translation
X6C
From ‘group no-shows’ to number blocking:
customer
I
“Is it 120,000 won? You know what?
Case leader today; Incident 2 Memo]image text translation
XCC
From ‘group no-shows’ to number blocking:
Damaged raw fish restaurant
U
‘120,000 won’
Case leader today, incident 2 memo]image text translation
XtC
From ‘group no-shows’ to number blocking:
customer
II
“That’s the end result.
Case leader today, incident 2 memo]image text translation
N6C
From ‘group no-shows’ to number blocking:
Damaged raw fish restaurant
“We have a 120,000 won menu.
I
I’ve prepared it in advance.
‘
Case leader today, incident 2 memo]image text translation
Chae Y
From ‘group no-shows’ to number blocking.
month
day of the week
hour
Compliance (Contact Information)
‘1/28 (Bangdong table)
In Insu (Adult Yuya)
Order details (sashimi/meal)
city
83072
0U
90″
LL34
)O
hyeon
Buddha on the way
About 3 `
Gyoulim 5
GiP
u vote
Screen provided by informant
II
informant
‘Catch more live fish and set up 23 tables’
Case leader today; Incident 2 Memo]image text translation
XtC
Even blocking numbers for ‘groups young and old’:
case leader
Call 30 minutes before your reservation time to ‘add more people’
Case leader today; Incident 2 Memo]image text translation
XtC
From ‘group no-shows’ to number blocking:
trial
On the day of reservation, there were 84 people, but the number increased to 92.
‘Park Sanghoe
Case leader today; Incident 2 Memo]image text translation
N6C
From ‘group no-shows’ to number blocking:
Damaged raw fish restaurant
“OO It’s a raw fish restaurant.
What about Suss Sushi Restaurant?”
Case leader today, incident 2 memo]image text translation
N6C
From ‘group no-shows’ to number blocking
customer
II
“I guess I misunderstood that.
Case leader today; Incident 2 Memo]image text translation
XtC
From ‘group no-shows’ to number blocking:
Damaged raw fish restaurant
“I kept checking it several times over the next few days.
I checked it again today: .”
‘
Case leader today; Incident 2 Memo]image text translation
XtC
From ‘group no-shows’ to number blocking:
customer
II
“I thought it was the same house: .
‘
Case leader today, incident 2 memo]image text translation
X6C
From ‘group no-shows’ to number blocking
customer
‘It’s a raw fish restaurant, so
“We are somewhere else”
Case leader today, incident 2 memo]image text translation
XtC
From ‘group no-shows’ to number blocking
customer
II’
‘I thought it was a place that gave a down payment.
We continued to communicate: .”
Case leader today; Incident 2 [Bo]image text translation
XCC
From ‘group no-shows’ to number blocking:
customer
I
“Things are going wrong –
Case leader today, incident 2 memo]image text translation
XtC
From ‘group no-shows’ to number blocking
Damaged raw fish restaurant
‘I’ve been on the phone a few times: “
Case Chief Today, Case 2 [Bo]image text translation
X6C
From ‘group no-shows’ to number blocking
customer
“I can’t cut there.
What should I do?”
‘
Case leader today; Incident 2 [Bo]image text translation
XkC
From ‘group no-shows’ to number blocking
customer
“I’m out of my mind
II
‘Yes, I’m going.
I did it.
Case leader today; Incident 2 Memo]image text translation
XCC
From ‘group no-shows’ to number blocking:
Damaged raw fish restaurant
“This is only because of the 1009 rewards.
‘
Case leader today; Incident 2 Memo]image text translation
XCC
From ‘group no-shows’ to number blocking
Damaged raw fish restaurant
“We can’t solve it anymore_
Lunch is over now: .”
‘
Case leader today; Incident 2 Memo]image text translation
XtC
From ‘group no-shows’ to number blocking:
customer
I
“Just wait a moment.
Case leader today; Incident 2 Memo]image text translation
XtC
From ‘group no-shows’ to number blocking:
case leader
They are completely different and are 30 to 40 minutes away by car.
Case leader today; Incident 2 [Bo]image text translation
F
From ‘group no-shows’ to number blocking: –
informant
Please write down the reservation date, time, and number of people.
customer
They said they would just receive a consultation and contact me once it was confirmed.
I never said I would contact you once it was confirmed.
Coverage of JTBC’s ‘Case Leader’
Case leader today; Incident 2 Memo]image text translation
T
From ‘group no-shows’ to number blocking
“Is it 0O raw fish restaurant? 44 raw fish restaurant
I don’t know exactly,
I thought it was a reservation at a raw fish restaurant.
“I was talking on the phone.”
customer
Coverage of JTBC’s ‘Case Leader’
Case leader today; Incident 2 Memo]image text translation
T
From ‘group no-shows’ to number blocking
“If you make a reservation for 80 to 90 people,
I need to make a deposit to make a reservation.
Isn’t that certain?
customer
Coverage of JTBC’s ‘Case Leader’
Case leader today; Incident 2 Memo]image text translation
F
From ‘group no-shows’ to number blocking:
‘I’m busy but I keep getting calls.
“I blocked it for a while”
“I can’t unblock you right now.”
customer
Coverage of JTBC’s ‘Case Leader’
Case leader today, incident 2 memo]image text translation
XCC
From ‘group no-shows’ to number blocking:
Informant: “The attitude of not even apologizing is too gratifying”
Case Chief Today, Case 2 [Report]image text translation
mF
From ‘group no-shows’ to number blocking:
‘The compensation part is
“It’s not up to me to decide.”
‘To the president of the alumni association,
“I’ll report it.”
customer
Coverage of JTBC’s ‘Case Leader’