I worked part-time for a year and you said you wanted to do it.
I received the transfer as is.
If I become the boss, I will set a day off and take care of my work-life balance.
I thought I should do it, but I thought I would lose 500,000 to 700,000 won if I take a day off.
I took just one day off after opening. Best friend’s wedding.
The delivery rate is 95%, so this is what I felt while sending out nearly 10,000 deliveries.
1. Review events should not be offered with the intention of receiving them in the first place.
If I worry about each of these things, my head will only hurt. Just stressed out
Even though I order a lot of delivery, I often forget to write reviews.
Even I don’t use it, but they force it on their customers? Nonsense.
From the beginning, I should have sent it with the mindset that it would be okay if I didn’t accept it.
So I review items for free
There are paid review items.
The paid version is 7,900 won, but I will give it to you at a discounted price of 3,900 won, so I am asking you to write a review.
Even if I sell it for 3,900 won, I don’t see a loss, but I think I’ll have a few hundred won left over.
Very good for increasing the price of customers.
And as a customer, you pay 3,900 won and receive a large bowl of kimchi stew or tteokbokki.
It feels very beneficial.
2. Motel//company//store, etc. in places other than home
If you have a spoon
He said he had forgotten 90% of it, but he said he was really grateful and asked for it.
You can develop a favorable impression even before delivery with a single phone call.
In fact, many people thanked me for calling with a review.
3. For missing items, unconditionally refund or resend.
I just said I would send it to you right away, no questions asked.
+ I will send it to you along with a drink.
Then, there is a 30% chance that you will be responsible for the delivery fee, so just ask for a refund.
He said he understood the remaining 70% and praised me for handling it well even though it was omitted in the review.
I’m a fanatic, so it’s more important for me not to get criticized in reviews than to lose money on delivery fees.
4. If I bow down first, there is no such thing as a natural disaster.
While sending close to 10,000 cases, I have only seen one customer who really felt like a natural disaster.
When I answered the phone, he started yelling and cursing me.
I thought to myself, “Oh, this is a natural disaster.” Fuck you. Let’s not think about it and say sorry.
and move on
(The customer was a Coupang Eats customer, but the rider delivered it to a different place by mistake, so he received the food about 15 minutes later than scheduled.)
You made a huge sarcasm in your review and lied by saying it took over an hour, but this is also just
I moved on with the feeling that since it was going to rain, I would have to get caught in the rain.
I usually bow down and say I made a mistake and issue a refund.
As we redeliver and service the missing items, natural disasters like this occur in the first place like a drought.
Even if I wake up, it doesn’t hurt much and I’m not stressed.
Because I didn’t do anything wrong.
5. Not calculating costs or calculating how much is left each month.
I don’t have a wife or children, and since I was young, my dream was to become a level 9 civil servant, marry a rich woman, and take care of the house as her son-in-law.
It’s a dream, so when I see the money left over every month, I wonder if I can make it like this.
So there is no need to calculate the cost.
That way, there will be no hesitation when providing service.
It seems like there are a lot of regular customers.
My goal is not to fail, so I focus on not leaving too much behind.
I am satisfied with the amount accumulated in my bank account every month.
6. Let’s respect the delivery driver.
From the perspective of taking the food in the first place, I am at least a little friendly.
Because we treat them with a low attitude, there are almost no delivery accidents.
We provide ice water, tell you to go slowly when it rains, and always say hello.
Maybe that’s why I often come to the hall to eat and have meals delivered to the office a lot.
Sometimes, there are stores where the drivers don’t even greet you and openly treat you like employees.
All I can think about then is, does he know what he’s going to do with the food that’s going to the customers?
I pathologically hate being criticized.
I grew up under a father who absolutely hated hurting others.
Was I a twin in my past life? Why do you act so lowly towards others?
I did it
Now that I’m self-employed, I think my attitude toward life isn’t that bad.
It seems like a calling
