As the car was completely disabled, the family waited shivering for two hours on the highway in the minus 8 degree cold until a tow truck arrived.
Meanwhile, Kia refused, saying, “It’s not like there was an accident, so they can’t provide replacement vehicles.”
In the end, the owner of the car rented a car with his own money, and was gritting his teeth, saying that his family of four was almost killed.
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