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“”””When Chinese people gather together, villains arise””””. Seoul Transportation Corporation’s response to civil complaints is controversial.

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Summary of complaint
Request for correction of excessive Chinese language announcements in palaces and subways.
Complaint response
Department in charge
Seoul Transportation Corporation Competition Headquarters Competition Application Form
hello?
We would like to inform you of the results of the review of the complaint you filed through Yongdapso (Mayor Guevara) as follows.
Your complaint details
It is understandable that it is related to the inconvenience of Chinese broadcasting at Gyeongbokgong Station on Line 3.
The opinions we have reviewed in response to your inquiry are as follows.
First of all, we would like to apologize for any inconvenience caused when using the Seomul Bridge Corporation train.
1. Regarding excessive Chinese language announcements
Seoul Education Corporation Lines 1 to 8 are stations frequently used by foreigners with Chinese-language announcements on trains. In some cases, Korean,
Announcements are being made in four languages: English, Japanese, and Chinese.
Many passengers using the Seomun Transportation Construction said that foreigners have been using the subway a lot since the coronavirus outbreak, so they are calling for more announcements for foreigners.
The complaints of Liaocheng are collected so that many can be expressed, and F is a reality.
Currently, the Seoul Education Corporation has a short distance between stations due to the nature of the subway, so The Network is making announcements on demand.
detail
2 Related to the noisy Chinese Anna Broadcasting
The Seoul High-Dong Corporation recruits a Chinese Jinmun voice and broadcasts the normal Lin Ermin information broadcast that is easy for Jung-gu residents to listen to.
Rather than Chinese, there are often villains who make noise and make a fuss when two or more people gather together, so it is better to use the Chinese voice as Seungjun.
We conduct internal broadcasts to guide trainees and send out etiquette announcements asking people to maintain order on board trains.

There was controversy when he mentioned, “When two or more Chinese people gather together, there are often villains who are noisy and make a fuss.”

(source)

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