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The controversy over the sale of handmade cookies

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(1)Please excuse me.
(2)All desserts of “There’s a cafe”
(3)It’s hand-made by one personally
(4)for a certain quality of dessert
(5)with effortless production
(6)I’m sending it
(7)For this reason, up to 1 to 3 days
(8)There may be a delay in shipping
(9)Please keep that in mind and place an order
(10)As much as you’ve been waiting for, I’ll make it even better
(11)I’ll repay you
(12)Thank you.

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(1)- Choose one and make it into a savory and soft cookie, and it’s full of mouth
(2)The four on the left are chocolate chip cookies that I bought
(3)The four on the right are dessert shop cookies

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(1)It doesn’t taste like homemade cookies
(2)I asked for a refund, but you refused
(3)I’m sorry, but the shape and taste are not handmade
(4)Can I get a refund
(5)Hello, ID Sonnyang
(6)I’m going to show you what you think of as handmade
(7)I’m sorry I couldn’t satisfy you
(8)As shown in the confirmation before ordering the product, our product is only for you after receiving the order
(9)A clear problem with the manufactured food The seller’s fault
(10)If not, refund will not be possible if the information is on the notice details page
(11)Therefore, refund is not possible for such matters
(12)Please excuse me.
(13)We’re working hard to satisfy all our customers
(14)But I’m sorry I’m not satisfied
(15)I’ll work harder

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(1)It’s amazing that the number of dumplings didn’t grow
(2)8 hours ago. Sympathy 7. Writing a reply
(3)Cafe; There is. Author
(4)Hello Yemi, the dough spreads a little during the baking process, and the chocolate chip that was hidden at the bottom comes out, and the chocolate chip that was peeking is exposed upward as the dough spreads, and on the contrary, the dough softens and the chocolate chip on the top sinks downIn addition, the cookie does not have baking powder and finishes creaming in a very short time, so there is little air collection, so there is no big difference in the size of the dough and when baked
(5)It was an opportunity to explain what other people might be curious about, so I think it solved other people’s curiosityThank you for your interest
(6)Sympathize 8 hours ago
(7)Cafe: Yes, the writer doesn’t know much about physics
(8)8 hours ago. Sympathy 12. Writing a reply

I think it’s ready-made, not handmade

When I asked for a refund, the boss baked it himself

Posted picture

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(1)Very cost-effective chocolate chip···Q87
(2)Writer’s information

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(1)Cafe: Yes
(2)Follow
(3)Hello, everyone. This is Kaji ※
(4)It’s just that I was writing outside last night
(5)There were a lot of inquiries about chocolate chip cookies on sale
(6)I got a message. I was wondering what was going on
(7)I got a call from the Ideas food team, so they asked me to examine the production process of the work Due to preparations for the production process, we had to stop selling the work
(8)Looking at the picture you shared, I thought it might be misunderstood, so I quickly made cookies
(9)I’m sharing the picture with you because you might be confused
(10)It’s so similar to company S’s bulk cookies that I’m still surprised
(11)I didn’t know this had happened because I was working on it day and night
(12)As it’s handmade, we knead it with fresh ingredients and make it with all our heart
(13)I think it’s a happening to tell us to work harder. I’ll let go of my surprised heart
(14)For the customers who always trust us and order
(15)I’ll make a good work Thank you.

It’s supposed to be written by Cookie

I posted it on the ready-made cookie sales site

a review has been made

The profile picture is on the CEO’s Instagram

Suspected of resemblance to a cat that came up

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(1)Quee230602 report
(2)Select 1 A_01 Chocolate Chip Cookie 18 kg
(3)It has a good expiration date It’s well-packaged. The taste
(4)Satisfaction is good, too
(5)It’s used as a hospitality cookie The packaging is meticulous and clean, so the probability of damage is relatively low!! But it can’t be helped because it’s a package that breaks!

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And what the CEO posted

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(1)● Cafe; Yes
(2)Hello, this is Cafe ITZY
(3)First of all, I would like to apologize for the controversy over the purchase of cookiesI deeply apologize for deceiving consumers, feeling complacent even though I know it’s wrong to pretend to be handmade under the title of handmade
(4)We acknowledge your carelessness in the controversy, and we will refund you the return product that was sold with cookies
(5)Specific measures for refund measures are under internal discussion, and I will tell you additionally as soon as it is decided
(6)I’m sorry to bother you

In 2018, another incident occurred in which Costco confectionery was sold as handmade

Why are you lying

That’s a vicious scam, regardless of the gravity of the crime

I think it’s more punishment for knowing and deceiving openly

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