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Customer Complaint JPG Makes Korean Air Chairman Move

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(1)Korean Air lilill!
(2)I ordered curry, but there’s only instant rice
(3)If Curry wasn’t here, call the flight attendant back
(4)I can do it, but I just keep waiting. What is it
(5)Shigai eventually saw the tray that had not been touched by the flight attendant and asked why he didn’t eat it, and the flight attendant said, “It’s amazing. Doesn’t it look like there’s something wrong?” The flight attendant said, “It’s already the recovery time, so clean up the tray.”
(6)The deputy team leader went and apologized and said, “Can’t a person make a mistake during the conversation?” But I was angry at this
(7)■ Case 3 Meal Main Menu Missing
(8)Regarding the provision of Meal Service among room service, I chose Chicken Curry Rice through the flight attendant The selected Meal was subsequently received by the flight attendant, but the main component of the Meal, the Chicken Curry, was served missing, and I continued to wait for the flight attendant to provide the components soon, but no missing components were provided after the Meal Service When another flight attendant who carried out the tray collection asked about Meal after seeing that he had not eaten, he answered, “Doesn’t it look like there is a problem?” After some time, the flight attendant noticed that the main component, the Chicken Curry, was missing, and he said he would bring the component, so he asked for it to be cleaned up as it was, as the other passengers had already finished eating and had come to clean up the tray Since then, the flight attendant has informed us that we can provide other types of Meal instead, but we refused According to the Korean sentiment, who would eat in that situation if it is not corrected while all of the people in the group eat? It is very unpleasant because the cabin crew thinks the main job is in-flight safety, but we decided to move on without blaming or protesting the flight attendantBut after getting some sleep during the journey, Senior Purser came to my seat and tried to talk to me as if he had been informed about the situation, and the tone was, after all, human work, so I could make mistakes Of course, there may be minor mistakes during the cabin crew’s work It is the customer who receives the service and not the SeniorPursor who oversees the room service that accepts and understands such mistakes. Please try not to provide the above type of room service to other passengers
(9)■ the right work tips
(10)- The main menu was provided due to the flight attendant’s carelessness and was not provided until other passengers finished eating, so passengers refused to eat and complained about the condition before serving food and beverage
(11)Industrial Technology Evaluation Management Agency PcoV15
(12)When I received the in-flight meal, I only ate rice with chicken curry
(13)He gave it to me, so I didn’t eat it and sent it back
(14)If you come and work, you can make a mistake
(15)He said, “No way”. So I added VOC
(16)Now I feel like I’m running VOC Remark every time I board -_-;
(17)An hour is good
(18)Korean Air lioiloll
(19)I’ve been in a mess for a while because of you
(20)Check the contents carefully
(21)2nd and 3rd checks– was it you
(22)58 minutes. Good. 4
(23)Korean Air Hill
(24)But why didn’t you eat it and send it back? It’s my fault
(25)You can’t call them and ask for curry
(26)Good. 3
(27)Korean Air’s pretty sister who cooks well
(28)It was amazing. It was amazing
(29)It went up to the reward and punishment committee
(30)56 minutes. Good. 4
(31)Korean Air hijikilli
(32)Wow, was it that angry? A few people were bleeding
(33)I guess you saw it. You wrote it like that and it’s okay
(34)I can write a voc, but I just wrote a letter because I felt like it
(35)A few people had a hard time
(36)53 minutes. Good. 6
(37)Industrial Technology Evaluation Management Agency PcoV15
(38)I thought I wouldn’t eat it, and when I came to clean up the tray, I didn’t think it was morning time
(39)inside
(40)You asked me if I didn’t eat it, so I said I didn’t have to give it back
(41)I slept like a log — I didn’t want him to do that’s it
(42)Korean Air – lilljjilli
(43)Wow, my hands are shaking because I’m so angry
(44)You know, Chairman Cho Yang-ho of the voc personally went to the flight attendant
(45)The content of immunity was commented and a reward and punishment review committee was held
(46)Team leader Ko has been demoted to the general crew of Jang Ekocono
(47)The flight attendant was a 16-year-old who had just worked
(48)I’ve never been able to get promoted in my lifetime
(49)And every time since your V LIVE started, Mr. Brio
(50)As soon as I did the ping, Mr. Vio turned on the briefing room screen
(51)Please be careful not to miss out on the service items
(52)He was always the talk of the town
(53)A few people are obligated because of the VOC you uploaded without thinking
(54)I hope you feel guilty because it’s only once that your life has changed
(55)How angry and angry I was when I posted that
(56)I’m sure you’ve been sleeping since you wrote that
(57)From now on, the flight attendant must have been in pain because she cried every night
(58)I wish I could feel it a little bit
(59)Yesterday, it was good

I can move on in a good way, but I was just trying to hold it in and move on

You’re treating a customer who complained because he was angry and complained, starting with the head of the office coming in and saying that he could make a mistake

You’re not cursing the company for over disciplinary action for this kind of complaint, you’re cursing the customer

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